E-mail Writing

Read the email carefully and check out any vocabulary you don't know.


Dear Ms Maggs,

Thank you very much for offering to help us.

We are a small charity operating a hospice for very sick people. We finance this work by running a charity shop in the town centre. People donate items they don't want and we then sell these at cheap prices. The staff are all volunteers so, apart from the rent and electric bills, all the money we make goes directly to the hospice.

However, in the last few years, the income from the shop is going down. We need to increase it or we will be in financial trouble and the hospice will close. That's why we have asked you, a retail consultant, to help us.

Thank you so much for doing this without charge. We really appreciate it.

Penelope Smith




Now try these two exercises. (You will probably need to click at the top of your browser to allow these programs to run.)

What comes next?

In the first exercise, you have to rewrite the text in the correct order. You have to choose 'what comes next'.

Email Writing

In the second exercise, you have to fill in all the missing words. Tip- try 'the' first.

Email Writing


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